Please take a few minutes to read the following information and fine print regarding your upcoming portrait session.
Creation Fees, Scheduling and Rescheduling
Studio Hours are by appointment only.
Please choose your session time carefully. 100% of your session retainer is due when you book your appointment to reserve your time. When weather interferes, the fee may be transferred to another time. If you change or reschedule your session, your session fee will only be reapplied towards a new time if the studio is notified two days prior to your original date. A no show/no call will result in the loss of your retainer.
The session fee includes the photographer's time and talent, consultation, ordering session and basic edit. It does not include any finished portraits or products. Your session fee is non-refundable.
Charity gift certificates that include your session fee will require a $250 retainer to confirm your appointment. The retainer will be applied to your order.
We reserve the right to refuse service to anyone at anytime.
Please bring only the subjects to be photographed to the session as well as at least one parent/guardian over 21 years old. Parents are always welcome.
All clients under 18 years old must be accompanied by a parent/guardian.
View and Order Session
Many images are captured during your session. You will see only those images selected by the artist for previewing. Images with eyes closed, heads turned, duplicates and other imperfections will not be shown and are removed from the archives permanently after the artist's review is complete.
Each client will receive one presentation of their portrait session on a scheduled date. Additional View & Order Sessions can be made for $50 each. Special arrangements will be made for extended family sessions and clients that are in town for less then 2 weeks.
Our goal is to make you excited and happy with your photos. There is no charge for re-shoots due to technical issues (equipment malfunction, computer malfunction, etc.). However due to the creative nature of what we do, we cannot offer free re-shoots for reasons outside of technical issues including dissatisfaction with clothing, facial expressions, hair, wind, makeup or other items beyond our control.
All orders must be placed within 60 days of your session.
Payment for your portrait is required at the time of your presentation and because your portraits are unique, created just for you and cannot be sold to someone else, all sales are final. You will have 48 hours from the time you place your order to make any changes.
We will reprint your order due to workmanship error if you notify us within 7 days.
Please allow 4-6 weeks for your order to be completed. Portrait due dates are only an approximation. Actual delivery dates may vary.
No part of any order will leave the studio until the entire order is paid in full.
All finished orders must be picked up within 30 days of completion.
Prices are subject to change at any time without notice
We accept cash, personal checks, visa, mastercard and Amex. 6% Florida Sales Tax will be added to all appropriate sales.
A $30 administrative fee will be added to orders when a check does not clear.
Product Finishes and Care
We mount and protectively coat our portraits. If you do not want your images finished this way, you must tell us at the time your order is placed. There is no change in the price for this service.
When cleaning your product PLEASE DO NOT use chemicals or water on your products. Always use a dry cloth to wipe them clean.
We do our best to keep digital copies of the images you have purchased for up to one year after your order has been placed, but we do not guarantee it and assume no liability for any lost digital files. Unordered images are usually purged within 30 days of placing your original order.
Portraits by Gwen, Gwen Greenglass, reserves the right to use the images created during the session for advertising, display, publication or other purposes. Digital files remain the exclusive property of Portraits by Gwen/Gwen Greenglass.
Portraits by Gwen owns the copyright to all images. It is illegal to copy, scan, print or reproduce photographs by Portraits by Gwen without a paid print release.
The Copyright Act protects photographers by giving us, the artists, exclusive rights to reproduce your photographs. Violations include, but are not limited to, making illegal copies, scanning, printing from home or downloading for our website or social media. It is illegal to copy or reproduce these photographs in any manner without our permission and violators of this Federal Law will be subject to its civil and criminal penalties.
Portraits by Gwen is committed to your privacy. Information collected from clients in person, over the phone, emails or through our website is strictly confidential. We will not sell or exchange names or any other personal information about our clients with third parties, and work to ensure your personal information is secure at all times.